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Contents
Contents
Cover page
Acknowledgements
Abbreviations
List of contributors
Introduction
Overview of Trends and Performance in Services Trade
Addressing the Statistics Gap: The Experience of Malaysia
The Role of EPAs in Supporting Services Reform in Africa
The COMESA Experience
The Caribbean Experience
The South Asian Experience
IT Enabled Development, Innovation and Business Transformation
Opportunities and Strategies in IT Enabled Services
The Enabling Environment for ITES
Human Capital Requirements for ITES
The Role of Institutions
GATS IT/ITES Commitments and the Doha Development Agenda
Issues and Ways Forward
India
South Africa
Kenya
Sri Lanka
The Mauritius IT/ITES Experience
Index
Go to downloads
Publications library
Chapters
Cover page
Acknowledgements
Abbreviations
List of contributors
Introduction
Overview of Trends and Performance in Services Trade
Addressing the Statistics Gap: The Experience of Malaysia
The Role of EPAs in Supporting Services Reform in Africa
The COMESA Experience
The Caribbean Experience
The South Asian Experience
IT Enabled Development, Innovation and Business Transformation
Opportunities and Strategies in IT Enabled Services
The Enabling Environment for ITES
Human Capital Requirements for ITES
The Role of Institutions
GATS IT/ITES Commitments and the Doha Development Agenda
Issues and Ways Forward
India
South Africa
Kenya
Sri Lanka
The Mauritius IT/ITES Experience
Index
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Cover page
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Publications library
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Acknowledgements
Abbreviations
List of contributors
Introduction
Overview of Trends and Performance in Services Trade
Addressing the Statistics Gap: The Experience of Malaysia
The Role of EPAs in Supporting Services Reform in Africa
The COMESA Experience
The Caribbean Experience
The South Asian Experience
IT Enabled Development, Innovation and Business Transformation
Opportunities and Strategies in IT Enabled Services
The Enabling Environment for ITES
Human Capital Requirements for ITES
The Role of Institutions
GATS IT/ITES Commitments and the Doha Development Agenda
Issues and Ways Forward
India
South Africa
Kenya
Sri Lanka
The Mauritius IT/ITES Experience
Index
