This book discusses: tools of electronic delivery of government services; modernizing government; E-citizen, E-business, E-government; applying knowledge management principles; becoming a wired nation; community access; lifelong learning; smart communities; cyberlaws and regulations; inter-agency co-ordination; electronic benefit transfer; web interactive network of government services; electronic democracy and the changing face of democracy; access, empowerment, governance in a wired world; advocacy on-line; tools; the lessons of experience.
Includes case studies from Great Britain, Canada, USA, Singapore, Malaysia and Hong Kong.
Author:
Thomas B. Riley
Copyright (c) 2001 Commonwealth Secretariat
