Home >Consultancy for the Development of an Online Consumer Protection Training Course

Consultancy for the Development of an Online Consumer Protection Training Course

Location: Home-Based

Fee: £15,000

Duration: Until March 2022

Closing date: 17:00 GMT, 15 January 2022

Consumer spending is important to achieving the economic benefits of the CARICOM Single Market and Economy (CSME). As CSME Member States transition towards becoming free market economies, consumer demand will be integral to the process of allocating and distributing economic resources.

This project aims to narrow the consumer protection enforcement gap within the region through capacity building. At its core is the development of an online consumer protection course on consumer protection law and policy. The CARICOM Competition Commission (Commission) recognises the value and usefulness of the modules in terms of their technical content. However, academic instructions must be transformed into more practical instructional materials to increase their usability as training tools.

This project stems from the need to build capacity within the CSME on consumer protection law and policy. Integral to this is the development of an online consumer protection course comprising five training modules – please refer to the terms of reference for full information.

The consultant is being engaged to develop an online consumer protection law and policy course for the Caribbean Community (CARICOM). The online course is intended to build the capacity of consumer protection officials in the region and provide a sustainable mechanism for training for many years. The course will also enable the region to build a cadre of consumer protection officials in the region that approach consumer issues in a harmonised manner. In doing so, this should strengthen the Single Market initiative of the CARICOM Single Market and Economy (CSME) by providing consumers with confidence that deceptive business practices in any Member State will be addressed in a consistent fashion by national consumer protection authorities.

To be considered for this opportunity, you will need;

  • Post Graduate qualifications in either Law, Economics, International Trade, Public Policy, Statistics, or related disciplines. 
  • 10 years+ experience and a successful record in curriculum development, instructional systems design, knowledge management and capacity building, particularly in the area of consumer protection.
  • Skills and involvement in the development of practical and user-friendly training materials and tools for different target groups.
  • Have an understanding and a thorough knowledge of consumer protection law and policy, consumer rights, the enforcement of consumer laws, and current and emerging consumer concerns and related issues.
  • Highly developed analytical skills and ability to provide clear and objective advice and recommendations. 
  • Ability to work with a broad range of stakeholders, Government Officials, Private sector organizations and large international/intergovernmental Organizations.  
  • Strong written and verbal communication skills (in English)  
  • Prior experience working with Commonwealth developing countries particularly CARICOM countries on consumer protection law and policy will be a distinct advantage. 

Please apply for this contract by submitting a CV and a short proposal to [email protected] by 15 January 2022. The email subject line should clearly indicate which country the applicant will be based in.

Unless indicated otherwise, all prices should be quoted in Pounds Sterling (GBP). Prices quoted should exclude VAT but must indicate clearly where VAT is applicable and where items might be zero-rated. The total budget payable under this contract is £15,000.00 (including VAT and all costs).

Evaluation will be based on both competency and cost. Where submissions are similar in quality, preference will be given to Contractors that are Commonwealth citizens or entities registered in a Commonwealth country.

Closing date: 17:00 GMT, 15 January 2022